I seriously blew it today. I had a potential client contact me via email for a consultation and we agreed on a time when I would give them a call. It was a few hours later that I realized I did not have their phone number. As soon as this realization dawned on me, I emailed them back asking for their number. No response. I emailed again when it was time for the call saying they could call me if they wanted. No response. I wracked my brain to figure out how to contact this person knowing they would think I was just another flakey therapist for missing our phone appointment. And it was then that I saw it. I had not only the wrong website url (I had it changed from .org to .com a bout 2 months ago), the phone number was WRONG in my email signature. I apparently had a dyslexic moment when creating my signature and switched the numbers. Oh, so that's why I wasn't getting called back. That's why I was not getting texts from clients. Dear lord, what had I done? This is my business, and I had sabotaged it before it even got started! I did what I could to plug some of those holes in the sinking ship that is my private practice. I updated my email signature to the correct web address and phone number. I even wrote instructions on my contact form on this website so people will please give me their phone number so I can call them. Technology is supposed to help us be more efficient and productive. But the more I rely on it, the more forgetful I become. I can never seem to remember my schedule. I am constantly checking it throughout the day and I have the constant urge to check it before bedtime, which completely screws up my sleep. Because I rely on technology so much, I can't seem to navigate where I am at without my GPS, even if I have driven to certain places over a dozen times. When I was road-tripping my way to Denver I was nearly that person who drove themselves off of a cliff because I lost my GPS signal and neglected the use of my common sense. So now I am not so patiently waiting for a response from that potential client. I'm pretty sure its a lost cause, but maybe, just maybe they will understand that it was just a mistake and no harm was intended. Technology is supposed to make our lives simpler and easier, but why does life seem so much more complicated? UPDATE: Just in case anyone was wondering, I am now working with that client in addition to many more new clients. Yay!
1 Comment
3/12/2018 02:04:07 pm
Nissa, I can so relate to this! I've resorted to making checklists that are helping me stay on track. So sorry this happened to you but I appreciate you sharing it with us!
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AuthorNissa Jackman LMFT, ATR Archives
June 2020
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