I seriously blew it today. I had a potential client contact me via email for a consultation and we agreed on a time when I would give them a call. It was a few hours later that I realized I did not have their phone number. As soon as this realization dawned on me, I emailed them back asking for their number.
I emailed again when it was time for the call saying they could call me if they wanted.
I wracked my brain to figure out how to contact this person knowing they would think I was just another flakey therapist for missing our phone appointment.
And it was then that I saw it.
I had not only the wrong website url (I had it changed from .org to .com a bout 2 months ago), the phone number was WRONG in my email signature. I apparently had a dyslexic moment when creating my signature and switched the numbers.
Oh, so that's why I wasn't getting called back. That's why I was not getting texts from clients.
Dear lord, what had I done? This is my business, and I had sabotaged it before it even got started!
I did what I could to plug some of those holes in the sinking ship that is my private practice. I updated my email signature to the correct web address and phone number. I even wrote instructions on my contact form on this website so people will please give me their phone number so I can call them.
Technology is supposed to help us be more efficient and productive. But the more I rely on it, the more forgetful I become. I can never seem to remember my schedule. I am constantly checking it throughout the day and I have the constant urge to check it before bedtime, which completely screws up my sleep.
Because I rely on technology so much, I can't seem to navigate where I am at without my GPS, even if I have driven to certain places over a dozen times. When I was road-tripping my way to Denver I was nearly that person who drove themselves off of a cliff because I lost my GPS signal and neglected the use of my common sense.
So now I am not so patiently waiting for a response from that potential client. I'm pretty sure its a lost cause, but maybe, just maybe they will understand that it was just a mistake and no harm was intended.
Technology is supposed to make our lives simpler and easier, but why does life seem so much more complicated?
Just in case anyone was wondering, I am now working with that client in addition to many more new clients. Yay!
Nissa Jackman LMFT, ATR